Lock Desk Coordinator


To ensure timely, accurate funding of new loans on warehouse banks, manage warehouse transfers, communicate with warehouse banks and provide service to branches relating to loan funding. Support the funding and loan accounting department in accounting for funding entries, processing MI payments and other responsibilities as assigned.



This position acts as a direct assistant to V.P. of Secondary Marketing. Responsible for all activities regarding operation of lock desk including, but not limited to, locking of loans, extending or re-locking loans as requested by brokers or account executives, pricing program scenarios, entering and updating trades in Data Trac, and various other projects.



The following job functions are not all-inclusive. The employee will be required to perform other job-related tasks/responsibilities requested by the supervisor. Job duties may change as required by needs of company.


·         Locks loan interest rates received from brokers via web trac and through phone calls.

·         Changes locks as needed due to changes in parameters or programs.

·         Extends or re-locks loans as requested by broker or account executive.

·         Assists Account Executives and Underwriters in making changes to loans already locked, ie: adjusting loan amount, apvs, property type, occupancy and product codes.

·         Assists brokers and account executives in pricing scenarios or helping select an appropriate program for their borrower.

·         Lock in loans with investor and communicate lock confirmations back in a timely manner

·         Enter and update trades in Data Trac.

·         Daily tracking of hedge position in market via excel report.

·         Update web site with turn times of each branch and “market snapshot”.

·         Reconcile trades made by V.P. against dealer confirms.

·         Process of Assignments of Trade

·         Audit rate sheets and notify President and V.P. of discrepancies.

·         Enforcing secondary marketing lock policies

·         Assisting in loan sales to different investors

·         Various pricing projects as assigned by V.P.

·         Other duties as assigned.



This position requires a high school degree or equivalent with 1 – 2 years mortgage banking industry experience a plus. This position requires excellent oral and written communication skills; exceptional attention to detail with the ability to consistently produce accurate work, the ability to manage time, multi-task, prioritize work in a high paced environment with heavy volume of transactions, and ability and experience handling deadlines. Additional qualifications required include a solid commitment to customer and employee service, outstanding interpersonal and problem solving skills, and incumbent must possess the ability to work in both a team and individual environment. Position also requires proficient computer knowledge including MS Office (Word, Excel, and Outlook) and Internet Explorer. Incumbent must be able to use independent judgment skills to make quick decisions within written policy and standard operating procedures.



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