Who do I contact for questions about becoming a partner with Plaza?
Brokers - Broker Approval at 866.241.7283 ext.8111 or brokerapproval@plazahomemortgage.com
Correspondents - Correspondent Approval at 866.241.7283 ext.8111 or correspondentapproval@plazahomemortgage.com
Who do I contact for first payment questions?
Customer Service at 888.807.2620
Who do I contact for help with PULSE?
Your Account Executive will work with you on your initial PULSE setup and how to submit loans to Plaza. For additional PULSE assistance please contact us at clientsupport@plazahomemortgage.com or 888.846.9498. Please be sure to include your 6 digit Plaza Client ID in your help request.
Who do I contact for my website login and password?
Please contact your Plaza Account Executive or Customer Service Representative.
Who do I contact for website and tech support questions?
Please contact your local Plaza branch for help with your questions
Who do I contact if I have a concern/complaint?
Please call us at 866.241.7283 or email us at compliance@plazahomemortgage.com if you have any complaints about compliance under the GSE, HUD or Dodd-Frank Act Appraiser Independence Requirements (AIRs).